COOKIE POLICY
Last updated April 23, 2024
This Cookie Policy explains how WVQ Ltd (“Company,” “we,” “us,” and “our“) uses cookies and similar technologies to recognize you when you visit our website at https://wvqsupport.com (“Website“). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, WVQ Ltd ) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies?
We use first-
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.
The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
Essential website cookies:
Essential website cookies:
These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas.
| Name: | __stripe_sid |
| Purpose: | Fraud prevention and detection |
| Provider: | .wvqsupport.com |
| Service: | Stripe View Service Privacy Policy |
| Type: | http_cookie |
| Expires in: | 30 minutes |
| Name: | m |
| Purpose: | Tracks the user’s session for Stripe |
| Provider: | m.stripe.com |
| Service: | Stripe View Service Privacy Policy |
| Type: | server_cookie |
| Expires in: | 1 year 11 months 29 days |
| Name: | __stripe_mid |
| Purpose: | Fraud prevention and detection |
| Provider: | .wvqsupport.com |
| Service: | Stripe View Service Privacy Policy |
| Type: | http_cookie |
| Expires in: | 11 months 30 days |
Performance and functionality cookies:
These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.
| Name: | MR |
| Purpose: | This cookie is used by Microsoft to reset or refresh the MUID cookie. |
| Provider: | .c.clarity.ms |
| Service: | Microsoft View Service Privacy Policy |
| Type: | server_cookie |
| Expires in: | 7 days |
| Name: | MR |
| Purpose: | This cookie is used by Microsoft to reset or refresh the MUID cookie. |
| Provider: | .c.bing.com |
| Service: | Microsoft View Service Privacy Policy |
| Type: | server_cookie |
| Expires in: | 7 days |
| Name: | SM |
| Purpose: | Session cookie used to collect anonymous information on how visitors use a site to help improve their experience and for better target ads. |
| Provider: | .c.clarity.ms |
| Service: | ChanelAdvisor View Service Privacy Policy |
| Type: | server_cookie |
| Expires in: | session |
Analytics and customization cookies:
These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.
| Name: | MUID |
| Purpose: | Sets a unique user id for tracking how the user uses the site. Persistent cookie that is saved for 3 years |
| Provider: | .clarity.ms |
| Service: | Bing Analytics View Service Privacy Policy |
| Type: | http_cookie |
| Expires in: | 1 year 24 days |
| Name: | _clck |
| Purpose: | Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID |
| Provider: | .wvqsupport.com |
| Service: | Microsoft Clarity View Service Privacy Policy |
| Type: | http_cookie |
| Expires in: | 11 months 30 days |
| Name: | NID |
| Purpose: | Set by Google to set a unique user ID to remember user preferences. Persistent cookie that stays for 182 days |
| Provider: | .google.com |
| Service: | Google View Service Privacy Policy |
| Type: | server_cookie |
| Expires in: | 6 months |
| Name: | MUID |
| Purpose: | Sets a unique user id for tracking how the user uses the site. Persistent cookie that is saved for 3 years |
| Provider: | .bing.com |
| Service: | Bing Analytics View Service Privacy Policy |
| Type: | http_cookie |
| Expires in: | 1 year 24 days |
| Name: | _clsk |
| Purpose: | Connects multiple page views by a user into a single Clarity session recording |
| Provider: | .wvqsupport.com |
| Service: | Microsoft Clarity View Service Privacy Policy |
| Type: | http_cookie |
| Expires in: | 23 hours 59 minutes |
| Name: | CLID |
| Purpose: | Identifies the first-time Clarity saw this user on any site using Clarity |
| Provider: | www.clarity.ms |
| Service: | Microsoft Clarity View Service Privacy Policy |
| Type: | server_cookie |
| Expires in: | 11 months 30 days |
| Name: | c.gif |
| Provider: | c.clarity.ms |
| Type: | pixel_tracker |
| Expires in: | session |
Advertising cookies:
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
| Name: | SRM_B |
| Purpose: | Atlast Adserver used in conjunction with Bing services. Expires after 180 days |
| Provider: | .c.bing.com |
| Service: | Atlas View Service Privacy Policy |
| Type: | server_cookie |
| Expires in: | 1 year 24 days |
| Name: | ANONCHK |
| Purpose: | Used by Bing as a unique user identifier for users seeing bing ads |
| Provider: | .c.clarity.ms |
| Service: | Bing View Service Privacy Policy |
| Type: | server_cookie |
| Expires in: | 10 minutes |
Unclassified cookies:
These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.
| Name: | _cltk |
| Provider: | wvqsupport.com |
| Type: | html_session_storage |
| Expires in: | session |
| Name: | __cflb |
| Provider: | api2.hcaptcha.com |
| Type: | http_cookie |
| Expires in: | 30 minutes |
| Name: | hmt_id |
| Provider: | api.hcaptcha.com |
| Type: | server_cookie |
| Expires in: | 30 days |
| Name: | surecart-local-storage |
| Provider: | wvqsupport.com |
| Type: | html_local_storage |
| Expires in: | persistent |
| Name: | td-assistant-undefined |
| Provider: | wvqsupport.com |
| Type: | html_local_storage |
| Expires in: | persistent |
| Name: | currentPage |
| Provider: | wvqsupport.com |
| Type: | html_local_storage |
| Expires in: | persistent |
| Name: | Priority |
| Provider: | c.bing.com |
| Type: | server_cookie |
| Expires in: | session |
| Name: | Priority |
| Provider: | c.clarity.ms |
| Type: | server_cookie |
| Expires in: | session |
| Name: | td-assistant-9af6c021-ce40-40bc-b659-0ce89d799ff0 |
| Provider: | wvqsupport.com |
| Type: | html_local_storage |
| Expires in: | persistent |
How can I control cookies on my browser?
As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information. The following is information about how to manage cookies on the most popular browsers:
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:
- Digital Advertising Alliance
- Digital Advertising Alliance of Canada
- European Interactive Digital Advertising Alliance
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website
Do you use Flash cookies or Local Shared Objects?
Websites may also use so-called “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).
Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.
Do you serve targeted advertising?
Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.
How often will you update this Cookie Policy?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
Where can I get further information?
If you have any questions about our use of cookies or other technologies, pleaseinfo@wvqmedia.com or by post to